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The happier our employees are,

the happier they make our customers!

Kentrone offers its clients and partners a unique value proposition, a coherent and deeply embedded set of values that lives and breathes in the hearts and minds of all our team members. Our values reflect a cultural bias toward investing in our people, their education and welfare and the communities in which we live, work and serve as part of a deeply ingrained belief that happy team members ultimately result in happy customers:

 

At Kentrone, we enable customer experience innovation through spirited teamwork, agile thinking and a caring culture that puts customers first.

 

We’ve created our value proposition by listening to our team members speak with enthusiasm and passion about what it is that makes our organization unique. this value proposition is a reflection of what is being delivered to our clients and partners on a daily basis, and is not merely a poster on a boardroom wall.

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Teamwork Spirit

 

Emulating and maintaining your brand & culture

 

Partnership culture

 

Collaborative process & management transparency

 

Strategic CRM culture

 

Best practice sharing

 

Agile thinking

 

Six-sigma focus, 70% of managers certified

 

Ability to lift and transform client processes

 

Organizing for and enabling exponential growth

 

One-call strategies

 

Process intelligence culture

 

Caring culture

 

People strategy focused on the individual

 

Day of Giving

 

Corporate Social Responsibility

 

Community Boards

Customers first

 

Executive engagement

 

Highly engaged workforce

 

Industry-leading attrition rate

 

Measurement focus

 

Right-the first-time process improvements