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The happier our employees are,
the happier they make our customers!
Kentrone offers its clients and partners a unique value proposition, a coherent and deeply embedded set of values that lives and breathes in the hearts and minds of all our team members. Our values reflect a cultural bias toward investing in our people, their education and welfare and the communities in which we live, work and serve as part of a deeply ingrained belief that happy team members ultimately result in happy customers:
At Kentrone, we enable customer experience innovation through spirited teamwork, agile thinking and a caring culture that puts customers first.
We’ve created our value proposition by listening to our team members speak with enthusiasm and passion about what it is that makes our organization unique. this value proposition is a reflection of what is being delivered to our clients and partners on a daily basis, and is not merely a poster on a boardroom wall.
Teamwork Spirit
Emulating and maintaining your brand & culture
Partnership culture
Collaborative process & management transparency
Strategic CRM culture
Best practice sharing
Agile thinking
Six-sigma focus, 70% of managers certified
Ability to lift and transform client processes
Organizing for and enabling exponential growth
One-call strategies
Process intelligence culture
Caring culture
People strategy focused on the individual
Day of Giving
Corporate Social Responsibility
Community Boards
Customers first
Executive engagement
Highly engaged workforce
Industry-leading attrition rate
Measurement focus
Right-the first-time process improvements